Got questions?
How do I join Releaf Rewards?
How do I join Releaf Rewards?
Simply make your first purchase and an account will automatically be created for you!
How can I earn points?
How can I earn points?
There are multiple ways to earn points or unlock bonuses! Check out the “Ways to Earn” section above for details.
How do I redeem my points?
How do I redeem my points?
You can redeem your points at checkout (ensure you're logged in) or visit your account page to view available points, redeem them and apply a credit toward a future subscription order.
Where can I see my points balance?
Where can I see my points balance?
First, log in to your account! Your points balance will be highlighted in a box on the top of the page. You can also navigate to your dedicated rewards page to view your points balance.
Do my points expire?
Do my points expire?
Points will expire after one year if there isn't any account activity.
Do my rewards expire?
Do my rewards expire?
Rewards will not expire after the rewards are activated in the account.
What happens to my points if I return a purchase?
What happens to my points if I return a purchase?
If you return a purchase, the points you earned for that purchase will be deducted from your account.
When do I get my birthday gift?
When do I get my birthday gift?
On your birthday! The only instance in which birthday points will be delayed is if your birthday is within 30 days from the day you entered it. This is for fraud protection, and you will still get your points after approximately 30 days.
I forgot to use my points at Checkout, can I apply them retroactively?
I forgot to use my points at Checkout, can I apply them retroactively?
No, unfortunately points cannot be redeemed after a purchase has already been made.